Privacy Policy
1. Introduction
At Accupe, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. We are committed to protecting the data of our users and their clients in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We collect information that you provide directly to us when you create an account, complete onboarding, or use our features. This may include:
- Contact information (name, email address, phone number)
- Professional details (firm name, role, business address)
- Client data uploaded to our secure portal
- Usage data and technical information (IP address, browser type)
3. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, including:
- Managing your account and providing customer support
- Facilitating document exchange and collaboration via the Client Portal
- Ensuring compliance and security protocols
- Sending technical notices and security alerts
4. Data Security
We implement industry-standard security measures to protect your data, including end-to-end encryption for document transfers, secure cloud storage via Supabase, and strict Row-Level Security (RLS) protocols to ensure data isolation between firms.
5. Your Rights
Under UK data protection laws, you have rights including the right to access, rectify, or erase your personal data. To exercise these rights, please contact our support team.